CIO Viewpoint

Customers First-Implementing CRM the Right Way

By Shekhar Chhajer, CIO-India, Daimler South East Asia

Focusing on Data, Access and People

By Robert Walden, CIO, Epsilon

Customer Analytics - The Cornerstone of CRM...

By Yagnesh Parikh, CTO, ICICI Securities

CXO Insights

AI Collaboration Platforms Reshape...

By Sameer Raje, GM and Head of Business – India & SAARC, Zoom

Omnichannel and Customer Service

By Sunil Aryan, Director Practice in Asia at Verint Systems

How Safe is Your Customer Information?

By Sandeep Sehgal, AVP Product Management, Newgen

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